Contact Us

For Parents

The best way to find an answer is to contact your child’s school’s principal or parent coordinator. Each school’s Web page contains telephone numbers and email addresses for school leaders and parent coordinators:

If you're a parent and you can’t find an answer at the school level, please contact your Superintendent and Family Support Coordinator or call 718-935-2200 (Monday-Friday, 8 a.m.- 6 p.m.).

Other Questions

For other questions about the DOE and to report an incident, call NYC's 311 system 24 hours a day, seven days a week.

If you're outside of New York City, you can reach 311 by calling 212-NEW-YORK (212-639-9675).

311 TTY Services are available by calling 212-504-4115.

You also can call our main phone line at 718-935-2000 during business hours.

Statement on Accessibility

This website follows the Web Content Accessibility Guidelines 2.0, Level AA. If you need assistance with a particular page or document on our current site, please complete our survey to let us know how we can help:

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Contact the Chancellor

What's on your mind? Send a message to the Chancellor or write a letter to:

Tweed Courthouse
52 Chambers Street
New York, NY 10007

Press Inquiries

Office of Communications and Media Relations
52 Chambers Street, Room 314
New York, NY 10007

Phone: 212-374-5141
Fax: 212-374-5584

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