Family Welcome Centers (FWCs) serve New York City families year-round with enrollment and admissions by appointment. FWCs can support with:
- Enrollment: Assistance with enrolling your child in New York City public schools.
- Transfers: Help with transferring your child to another New York City public school.
- Applications: Support applying for 3-K, Pre-K, Kindergarten, Middle, and High School
How to Get Help
This section explains how to enroll at your zoned school, make appointments with Family Welcome Centers, and view their operating hours.
Due to unforeseen circumstances, the Queens Plaza North Family Welcome Center is closed today (7/2/2025) for in person appointments. Please email us at QueensPlazaNFWC@schools.nyc.gov. We apologize for any inconvenience this may cause.
Enrolling at your zoned school:
Most elementary and middle school students can enroll directly at their zoned school, without having to visit a Family Welcome Center. To find your zoned school, follow these instructions:
- Visit schoolsearch.schools.nyc and enter your address in the School Name or Address search bar.
- In the Grade dropdown, choose your child's grade level.
- In the Borough dropdown, select the borough where you live.
- Click the Search button.
- Look for zoned schools under "Current Zoned Schools."
Family Welcome Center Appointments:
Make an appointment by:
- Emailing your local Family Welcome Center (See the list of FWC locations and contact information in the Family Welcome Center Locations section below).
When you email us, please include the following information:
- Child’s Full Name
- Date of Birth
- Student ID Number (if available)
- Brief summary of your needs
Operating Hours:
- Monday to Thursday: 8:00 AM - 5:00 PM
- Friday: 8:00 AM - 3:00 PM
Appointments may take place in-person, by phone, or virtually by phone or video call.
NOTE: We are currently prioritizing appointments for the following students who:
- Need help enrolling in a school for the first time
- Moved and need a travel hardship transfer
- Need help with a school transfer
- Do not have a school and need to register
Family Welcome Center Locations
Bronx Family Welcome Center Locations
District 7 Resource Center
501 Courtlandt Avenue, Room 106, Bronx, NY 10451
- Director: Antoinette Mitchell
- Districts Served: District 7
The District 7 FRC is closed to the public from August 11 through September 19 and will reopen on September 22. Please email FordhamFWC@schools.nyc.gov for enrollment assistance.
Fordham Family Welcome Center
1 Fordham Plaza, 7th Floor, Bronx NY 10458
Zerega Family Welcome Center
1230 Zerega Avenue, Room 24, Bronx, NY 10462
Brooklyn Family Welcome Center Locations
89th Street Family Welcome Center
415 89th Street, 4th Floor, Brooklyn, NY 11209
- Email: 89thFWC@schools.nyc.gov
- Director: Hena Ali
- Districts Served: District 13, District 15, District 20, District 21
Ocean Family Welcome Center
1780 Ocean Avenue, 3rd Floor, Brooklyn, NY 11230
- Email: OceanFWC@schools.nyc.gov
- Director: Elisha Carlos
- Districts Served: District 16, District 17, District 18, District 22
St. Marks Family Welcome Center
1665 St Marks Avenue, Room 116, Brooklyn, NY 11233
Manhattan Family Welcome Center Locations
District 1 Family Resource Center
166 Essex Street, New York, NY 10002
- Director: Vanessa Rivera
- Districts Served: District 1
The District 1 FRC is closed to the public from August 11 through September 19 and will reopen on September 22. Please email 333FWC@schools.nyc.gov for enrollment assistance.
333 7th Avenue Family Welcome Center
333 Seventh Avenue, 12th Floor, Room 1211, New York, NY 10001
** The Morningside FWC will be closed from 1 - 1:30 P.M. Monday through Friday until further notice. We apologize for any inconvenience this may cause.
Queens Family Welcome Center Locations
Linden Family Welcome Center
30-48 Linden Place, 2nd Floor, Flushing, NY 11354
Queens Plaza North Family Welcome Center
28-11 Queens Plaza North, 3rd Floor, Long Island City, NY 11101
Sutphin Family Welcome Center
90-27 Sutphin Boulevard, 1st Floor, Jamaica, NY 11435
Staten Island Family Welcome Center Location
Bay Street Family Welcome Center
365 Bay Street, Room 102, Staten Island, NY 10301
Registration Checklist
Learn what to bring or provide when you enroll your child in school: