Parents have the right to receive information or communicate with a staff member at their school or Department of Education (DOE) office in their language.
If you or someone you know needs help, tell your school’s principal or parent coordinator, call the DOE at (718) 935-2013 or email Hello@schools.nyc.gov.
Learn more about the Translation and Interpretation Unit on the InfoHub.
IEP Translation Pilot
The Department of Education’s Translation & Interpretation Unit provides families and schools within Districts 9, 24 and 75 translated Individualized Education Programs (IEPs) at no cost.
Sign Language Interpretation Services
For sign language interpretation services, please contact your school’s parent coordinator or the Office of Sign Language Interpreting Services via email OSLIS@schools.nyc.gov.
I Speak Card
You may also download and print the Parent's Guide to Language Access, which includes an I Speak card which is linked in all languages, below. Bring it with you when you visit your child’s school or DOE office to request assistance in your language.
Find translated documents to share with families on our InfoHub, including: